Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Our Fragrances
Palermo Perfumes creates its own original fragrances inspired by popular designer perfumes. Any brand names mentioned are used strictly for comparison purposes, to help describe the scent style and character of our fragrances.
Our perfumes are independently developed using high-quality ingredients to capture the essence of well-known and discontinued favourites, while remaining completely original creations. Palermo Perfumes is not affiliated with, endorsed by, or associated with any designer or brand mentioned.
We focus on delivering high-quality, fairly priced alternatives that offer an exceptional fragrance experience without the premium designer price tag.
By avoiding traditional retail markups, high-end advertising, and celebrity endorsements, Palermo Perfumes focuses on what matters most — the fragrance itself. We create high-quality perfumes inspired by well-known designer scents, offering a refined and enjoyable fragrance experience at a fair and accessible price.
Yes. Palermo Perfumes is committed to creating fragrances that are both vegan-friendly and cruelty-free. Our perfumes are made without animal-derived ingredients and are not tested on animals.
We strongly oppose animal testing and believe it’s possible to deliver high-quality fragrances without compromising ethical standards. Our commitment extends beyond our own products — we work only with manufacturers and suppliers who align with our cruelty-free values.
Palermo Perfumes also supports alternative, non-animal testing methods and encourages responsible, ethical practices throughout the fragrance industry.
Order
At this time, we do not offer international shipping due to dangerous goods regulations and shipping restrictions associated with fragrance products.
Our team aims to dispatch orders within 24 hours of receiving payment. Delivery times vary depending on your location, with orders typically arriving within 1–10 business days after dispatch.
Returns are straightforward. If you need to make a return, please visit our Returns page for full details and instructions.
For any enquiries, please reach out to us through our Contact Us page or send us an email.





































