Inspired by Guilty Oud - Gucci(mens 516)

Here’s a clear, firm, and polite version you can use as a complaint message or email. I’ve kept it respectful but confident,
Dear Sir/Madam,
I would like to raise a concern regarding the two bottles I recently ordered — Gucci Oud and Tom Ford Oud.
I have been using these fragrances for many years, since the time I was living in Melbourne, and I regularly purchased them from Highpoint Shopping Centre. I am very familiar with both the scent profile and the longevity of these colognes.
Unfortunately, the two bottles I received this time do not smell the same as before, and the lasting power is noticeably different and much weaker. The fragrance itself also seems altered compared to what I have always known.
As a long-time user, I am confident about what I ordered and how these colognes should smell and perform. I would appreciate it if you could look into this matter and advise on the authenticity or batch quality of the products supplied.
I look forward to your clarification and assistance.
Kind regards,
Shafig Altway